Unlicensed Personal Assistants (UPA):, Agent’s/appraisers who have unlicensed personal assistants can complete our UPA Authorization Form and have a UPA added to assist them in their day-to-day tasks regarding Yes-MLS. Your UPA will be assigned their own user ID, and the agent/appraiser will be billed $5.00 monthly (billed semi-annually) for their UPA’s system access. UPA ID’s are unique to each UPA and not the agent they are employed. UPA’s are not required to take any training; however, it is highly suggested. Additionally, the agent/appraiser must add the assistant to their Matrix Team Settings for the UPA’s ID to work properly in the MLS. The UPA will only have the same permission rights that the agent has in Yes-MLS.