RIGHT TO LIMIT ACCESS:
The MLS, and/or the Participating Board may refuse to issue or lease Electronic Keys, may terminate existing Key Lease Agreements, and may refuse to activate or reactivate any Key held by a Keyholder or Member, at its sole discretion or by direction of their Participating Broker after the occurrence of any of the following events:
- Following arrest, and prior to conviction, for any felony or misdemeanor;
- After conviction of a felony or misdemeanor;
- For any detrimental act, in the determination of the MLS, and/or the Participating Board, that relates to the real estate business or puts clients, customers, or other real estate professionals at risk.
Factors that may be considered in making such determinations include, but are not limited to:
the nature and seriousness of the crime;
the relationship of the crime to the purposes for limiting Key box access;
the extent to which access (or continued access) might afford opportunities to engage in a similar act;
the extent and nature of past criminal activity;
time since criminal activity was engaged in;
- evidence of rehabilitation while incarcerated or following release;
KEYBOXES AND KEYS:
Keyholders are not required, but are encouraged, to place Electronic Key boxes on listed property.
Programming changes can be made by eKEY holders to their eKEY app at their discretion using the available software (Supraweb or Supra App).
The predetermined timed key box access is 7:00 a.m. to 9:30 p.m. EDT. Each Keyholder may, at the Keyholder's discretion, turn on or turn off or modify the predetermined timed access on each Key box using their eKey app. When the timed access is turned off, the Key box allows entry twenty‐four (24) hours each day.
eKEYs may not be sold or transferred.
Key boxes may ONLY be transferred to other MLS Participants or Subscriber Members for use within the YES MLS Electronic Key box System until the current Contractual Lease Period has expired.
Note: The key boxes MUST stay within the Yes MLS system.
A Keyholder who is leaving the real estate business, or otherwise terminating their Lease Agreement, must notify Yes MLS to inactivate their eKEY.
In the event there is evidence that a Key sharing violation has occurred, punitive action may be taken in accordance with the Compliance and Enforcement section of these rules.
Affiliate members of any Participating Boards will not eligible nor will they be granted participation in the Yes MLS Supra Lockbox service
TERMINATION OF SERVICE:
A Keyholder may terminate the lease at any time provided all other obligations as outlined in the Keyholder's contract have been met.
The Keyholder must notify the MLS, in writing, of their desire to terminate service.
COMPLIANCE AND ENFORCEMENT:
The Yes MLS Quality Assurance Department shall be responsible to the CEO and the MLS Board of Directors for the enforcement of the adopted Rules and Regulations, operating policies, procedures and systems.
The Quality Service Department Manager, CEO, or the COO, will facilitate all violation reports or complaints, and may resolve any issues prior to being escalated to the Board of Directors. If the Quality Assurance Department Manager cannot facilitate a resolution, the issue will be escalated to the COO and CEO for review and recommendation.
The Quality Assurance Department shall give consideration to all written complaints from MLS Participants or Subscribers having to do with violations of these Rules and Regulations, provided the complaint is filed within 180 days of the facts relating to the alleged offense could have